Contact us

What to include

The more of these you can give us up front, the faster we can send back a fix instead of a follow-up question:

Product name — e.g. Wordsearch Creator, Flat Pack, Bingo Creator.
Whether it’s the web app or the PowerPoint add-in for that product.
Your operating system — Windows or Mac (and if Mac, Intel or Apple Silicon).
The exact error message, ideally as a screenshot.
What you’ve already tried, if anything.